CATS Applicant Tracking System - Send notification emails to candidates from "no-reply" as opposed to being sent from the recruiter.

Send notification emails to candidates from "no-reply" as opposed to being sent from the recruiter.

Author	Message
November 18, 2009 - 3:55pm
Anna Singer User	I want to send notification emails from "no-reply" even though I have checked this box and saved it, the emails are still being sent from my email address. I do not have time to respond to each candidate that follows up with me directly after they receive this message. Why is that check box not working?
November 18, 2009 - 4:20pm
Tony Sternberg Official Representative	The poster of the following message is an official representative of CATS. Anna, I just tested this locally and the "Noreply" feature seems to be working properly. Here is what I did: 1) Set the Settings -> Administration -> General Configuration setting to send from noreply instead of the recruiter. 2) Applied via the website portal. Doing this, I received an email confirmation from "Noreply". However, I did notice that the signature was still appended. If you have your email/phone in there, the candidates could easily be replying to you because of this. I will make it so the signature is not appended, as I think the intention of "Noreply" would make it so that candidates cannot get in touch with you through the confirmation email.
November 18, 2009 - 4:31pm
Anna Singer User	Tony, can you forward the "no reply" email that you received? We are still getting a confirmation from Anna Singer
November 18, 2009 - 4:41pm
Tony Sternberg Official Representative	The poster of the following message is an official representative of CATS. Anna, For some reason there is a difference between my local test site and your live one. I received an email from you when applying to your live site, but not my test one. The only difference between my site and yours is that I am on the new workflow. I'll get this fixed as soon as possible.
November 20, 2009 - 6:16pm
Anna Singer User	Hi Tony - any update on when this issue will be resolved? Thank you.
December 10, 2009 - 5:38pm
Anna Singer User	This issue is still not resolved. Please advise.
December 10, 2009 - 6:29pm
Marc Eberhart User	Tony, I work with Anna and wanted to follow-up on this issue as well, as she is still getting a lot of e-mails from candidates due to the "Application Received" e-mails coming from her instead of "No Reply". Do you have an ETA on a resolution? I work on our technology team so let me know if there is additional information we can provide to help you troubleshoot the issue further. Thanks.
December 11, 2009 - 3:24pm
Tony Sternberg Official Representative	The poster of the following message is an official representative of CATS. Anna, Sorry for the delay in this. I have this tasked out and we will get it taken care of. Like I mentioned above, the issue is because you are on the "old" workflow. Upgrading to the new workflow would solve this immediately, however this should still not be occurring. I'll try to get this pushed up our todo list.
January 4, 2010 - 9:00pm
Marc Eberhart User	Any update on this issue Tony?