Use the form below to search the Frequently Asked Questions (FAQs)
Use the form below to search the Frequently Asked Questions (FAQs)
5. Careers Website
Q5.1 Can a candidate change his/her profile in CATS if we created him/her?
Using the careers website, you have the option to allow candidates to update their CATS profile. Candidates will apply on your careers website and their profile is added into your candidate database.
When the candidate wants to update their profile, she/he can go to your careers website's landing page, type their email address and whichever password combination the form asks (which is usually last name and zip code). They will then be taken to their profile. Anything the candidate updates on his/her profile will automatically update in CATS as well.
This applies to both candidates that applied through the careers website and candidates added by CATS users. As long as the candidate is in database, candidates will be able to use the careers website, login and update their profile.
Q5.2 How do candidates see and apply to my jobs?
The CATS Professional plan includes a Careers Website, where all of your jobs are displayed. Candidates will be able to browse your openings and apply to your jobs, forward jobs to their friends and register to update their profile at a later time. You will have an option to screen candidates using Questionnaires. After a candidate applies to a job order, CATS will automatically:
- Convert the applicant into a candidate.
- Attach the resume to the candidate profile.
- Add the candidate to the job.
Branding, customizing and integrating the Careers website to your corporate website is an optional service. For more information about Careers Website and to see examples of how we can brand your careers page to fit seamlessly with your website, visit http://www.catsone.com/intro/people-who-trust-us/
Q5.3 How do I enable the Website Integration?
CATS can integrate into your website and display job orders that you have marked post on website. Applicants can visit this page, register to apply for jobs and update their profile, be added to the job order's pipeline and as a candidate automatically. Applicants can also be screened using Job Applications, which you create and attach to job orders.
Each job order may have their own job applications. The careers website can be branded and customized so that it seamlessly flows with your existing website. The branding can be done by you if you have knowledge in web design, or the CATS team can do it for a fee. Learn more about CATS branding service.
Another optional feature is to mask the catsone.com reference in the URL with your own subdomain, such as [jobs.mycompany.com]. Masking is available at no cost.
- NOTE: Website Integration is only available in Professional CATS Accounts.
Q5.4 What is a Careers Website?
When you sign-up for CATS, you'll be given a username and password where you will login to add candidates, job orders, etc.. This is typically referred to as the "back-end" component of the software and it's what you'll mostly be exposed to as an end-user; however, your account also includes a component that candidates interact with known as a Careers Website.
The Careers Website includes a myriad of functionality including: posting of your jobs to your website, capturing applications from candidates, user registration and the ability for candidates to check the status of jobs that they've applied to, networking (including send-to-friend), customizable job applications and a number of other handy tools that will be accessible for visitors to your website.
You can find your Careers Website by clicking on the Website tab. The link will be in bright yellow on the top right of the page. You can link your company website to your Careers Website simply by adding a link (such as "Careers", "Jobs", etc.) to this page.
Q5.5 Where is the Careers Website hosted?
Because of the amount of interaction required between this feature and CATS, we host your Careers Website on our servers. It is not possible to host this feature on your website; however, we do give you control over editing each html file that's displayed, the css stylesheet, and the language texts.
Q5.6 What is Website Branding?
Website branding is a service that we provide, where we will take your existing company website and modify it to look very similar to your existing company website. We take your logo, color scheme and page layout and modify your Careers Website to have a similar look & feel.
It is important to note that you aren't paying for any additional features or services when you purchase this service, it is strictly for labor. If you are comfortable editing html/css files or know someone who is, you have all the tools at your disposal to brand your website yourself at no charge. For more information and examples about our branding, check out Careers Website Integration and Branding.
Q5.7 Is Website Branding required to post jobs on my website?
No. You can use any of our three default styles without any branding required. You can even upload your company logo. To choose and style or upload a logo:
1) Click on the Website tab.
2) Click on Page Design (in the blue bar).
3) Choose from one of the three default themes or customize your own.
4) Save your changes.
Q5.8 How can I edit the files necessary to do Website Branding myself?
1) Log into CATS.
2) Click on the Website tab.
3) Click on Page Design (in the blue bar).
4) Select the "Custom" style, save changes.
5) Click on the "Style Configuration" button.
6) Click on the file name to edit it, saving changes when done.
Each file will be listed with a title and description explaining what it is for. If you make a mistake, a "Reset" link will be listed next to each file which will restore the file to its default value. It is not possible to insert server code, such as PHP into the html files, but any valid HTML will be accepted.
If you have questions about any of the files, or need help, check out our step-by-step branding tutorial.
Q5.9 I don't have a website. Can I use my Careers Website as my website?
While you can certainly use your Careers Website as your company website, keep in mind that this tool is only designed for a finite number of features such as the posting of jobs and the collection of applications and registrations. It is not possible to add new pages to your Careers Website that you might find on a company website like a contact form, company information/profile, etc.
It is recommended that you post any additional information like this on a different website and then link that website to your Careers Website for the job listing portion
Q5.10 What happens if a candidate applies to more than one job?
CATS employs duplicate protection, so if it thinks a candidate already exists it won't create a second record, but instead link to the existing record, updating any information that differs from the new application.
Q5.11 How can I require that candidates register first on my Careers Website before they can apply to a job?
First, it's important to note that registering and applying to a job are virtually the same thing. Both result in creating a new candidate record. The only difference is that registration allows them to create a password. Even if the candidate applies for a job, they can still register in the future and create a password at that time.
There is no way at this time to require registration using a simple setting, but there is a work-around:
1) Edit your "NavUnregistered.html" template file to hide the "Jobs" link from all of your Careers Website pages.
2) Instead of linking to your job listings, link directly to your "Register" page from your website.
This would hide the listings from a candidate until they registered, after which they'll have a link to view the jobs and apply to them directly.
Q5.12 Does CATS publish my jobs on the web?
CATS can automatically post your jobs to Career Builder, Facebook, Indeed, JobNews, Juju, LogicMelon, Resumebook360, Simplyhired, Trovit, Twitter, Vast and Google search results. To set this up click on Settings>Administration>Job Posting Services. From this page you can click on the blue triangle next to each Job Posting Site and click the check box "Enabled" for each site you would like to post to. Most of these sites are free, but some do require you to register and have an account with them to post the jobs.
Please note, once you post your job feed to these sites, it is not necessary to post it again (i.e.: you don't have to post your job feed every time you add or edit a job).
Q5.13 How can I edit the questions on my job applications that candidates must answer?
1) Click on the "Website" tab.
2) Click on "Job Applications" (in the blue bar).
You can add applications or use the default "General" application, depending on whether you want a different application for different job orders or not. To edit an application, click on the name (i.e.: "General") and follow the instructions there.
Q5.14 How can I setup which columns show up on the job listings? What if I want to hide a column like "Date Posted"?
You can configure which columns show up, the order they appear, choose a default sort order and more by clicking on the Website tab, then clicking "Job Listings" (in the blue bar).
Q5.15 How can I segregate my jobs by category? For example I'd like my candidates to select a state or industry first.
You can configure up to 3 categories for quick filtering of your jobs. Click on the Website tab, then click "Categories" (in the blue bar).
Q5.16 How can I customize the email messages that are sent out to candidates when they apply?
You can customize the email message, set who receives the emails, and whether or not to send the emails by clicking on the Website tab, then clicking "Customize Email Messages" (in the blue bar).
Q5.17 Why are candidates getting emails from "Noreply" or "Nobody" after applying to a job from my careers page?
There is a setting within CATS to turn on/off this feature.
- Click on the Settings tab.
- Click the Administration link in the blue bar.
- Click on the General Settings link from the list below.
- Find the No-Reply Notifications check box.
- In order to have the emails sent out from the Noreply address, leave this box checked. In order to have the emails sent out from the owner of the job order, uncheck this box.
- Click the Save button.