As online giants move into the brick-and-mortar space, traditional retailers have difficulty competing on price or convenience. The singular advantage in their arsenal is stellar customer service, and that makes recruitment paramount for retailers, both year-round and seasonally. While other industries find it challenging to find candidates, the retail space has an overabundance of them; the challenge is finding the motivated and committed individuals that reduce turnover.
Scandinavian Designs is rapidly expanding. In order to keep up with a high demand of new employees, they've chosen CATS as their ATS. Lynne finds CATS to be efficient, seamlessly connecting her team in many different stores across the country.